“Peak is fun place to work,” said Matt Fuller, PEAK’s newest Technical Support Representative. “There’s a real sense of camaraderie among employees, and everyone has been very helpful and supportive during my training process.”
Welcome Matt Fuller, Technical Support Representative
The fusion of raw technical knowledge and musical talent. Matt Fuller, a technology enthusiast of many years and a seasoned professional Violinist joined PEAK Internet in November as a Technical Support Representative. While his skillset as a professional Violinist may seem unconventional for a Technical Support role, Fuller believes they translate well into his new position.
“A violinist might seem like an odd choice for a technical support representative,” said Fuller. “However classical musicians are highly disciplined problem-solvers, and we don’t give up until we’ve mastered something.”
Fuller has been a musician his whole life, having played the violin for over 33 years and earning Master’s Degree in Violin Performance from the University of Oregon. Currently he plays professionally for the Eugene and Corvallis/OSU Symphonies as the Principal Second Violinist, he also teaches private lessons and plays in various music ensembles throughout the year (Eugene Opera Orchestra, Oregon Bach Festival and the Oregon Mozart Players).
Music and the violin may be his passion, but computer technology is his hobby. From video games and computer networking to physical hardware and software, Fuller considers himself a technophile.
“While my main focus has always been on music, technology has been a close second, and many hours of my free time have been spent tinkering with and learning about various aspects of computers and computer networks.”
Fuller comes to PEAK as he was looking for additional work and also for a job to help diversify his skillset. He has hopes of gaining “hands-on” experience and a better understanding to how networking and the Internet work. PEAK was an ideal choice fit these interests and an organization where customer-centric employees can excel.
“I like being able to help people conquer technological challenges,” said Fuller, “Whether it’s simply helping someone get back online after a dropped connection or helping someone configure an email client to interact with their email. It’s great to have the opportunity to help them build up confidence in their ability to troubleshoot technical problems.
Fuller is excited about his the opportunity to join and PEAK and expects to be contributing to the technical support team shortly. He resides in Eugene with his wife, Crystal Zimmerman, who teaches music at Willamette University. In his free time, Fuller enjoys player duets with his wife –a violin and piano. Aside from music the two enjoy cycling and hiking, but generally prefers spending time at home with their cats, Frankie and Mini.
