February 1st, 2010
2010 February – President’s Letter
The first few weeks of the year were a flurry of activity. I mentioned last month all the different objectives we had for 2010 and now we’re in full stride. This month I have several great announcements and updates from all areas of our organization, who are working hard to bring you the best service possible.
You’ll notice a few of these changes right now with this newsletter. I hope you like the new design which resembles the website and the current PEAK brand more closely. The new layout also incorporates the PEAK blog which is one of the main ways we will be conveying information and updates moving forward. We’re hopeful this will leverage the inherent interactive elements of the blogging software to create dialogue around topics we write about. We look forward to hearing your comments.
On that note, we have several updates this month and initiatives we’ll be working towards over the next month. I would like to mention each one briefly in my letter to you, but please check out our blog for more in-depth information and dialogue.
Stay tuned for a big upgrade to the spam filtering service offered by PEAK. This month we will be upgrading to a new system called Red Condor. We made this decision because spam has become a major consideration for providing a satisfactory email platform and while our current system has performed well, I believe we can do better for our customers. The Red Condor system will be going into production early this month and I believe you will find it to be an improvement. If you have questions or comments, please visit our informational post on the blog.
Another big announcement comes from our DSL modem vendor, Clear Access. In early February they will be releasing new firmware for their equipment, enabling new functionality designed to help you manage your home network. In other words, with a Clear Access modem you will have a portal to help control and configure many of the devices or services you commonly use at your home or business. We’ll be running a series of reviews on these features as they roll into production, so stay tuned.
Have a great February! Don’t forget your special someone on Valentine’s Day on the 14th and remember President’s Day follows immediately this year on the 15th.
