November 20th, 2009
Configuring your mailbox applications
The mail server upgrade may make it necessary to update your mail application settings to connect with PEAK mail servers and receive mail. Please utilize these screen shot guides as a way reconnect your computer to your email. Note: these guides are only necessary if you are using an email application such as: Outlook, Thunderbird, or Apple Mail.
In these guides, where you see “vmail01.peak.org” for the server addresses, you should use: “mail.actionnet.net“
- Using POP to read your mail:
- POP (Post Office Protocol), which most people use, downloads mail to your computer to read, where you can keep as much of it as you want, but you can only access it from one computer. We frequently have people complain about missing mail, only to find that they left another computer running a pop mail client and it fetched the mail there instead of the one they wanted it on. If you only need to access mail on one computer, this is the simpler solution however:
- Thunderbird
- Outlook
- Apple Mail
- Using IMAP to read your mail:
- IMAP (Internet Message Access Protocol), increasingly common, is a more complex protocol that leaves your mail on the mail server, where it can be accessed from multiple computers, even at the same time. It is more flexible, but you are limited on how much you can leave there, and will still need to move it to your local computer if you want to keep it indefinitely (otherwise, you’ll eventually run out of room on the server):
- Thunderbird
- Outlook
- Apple Mail
Note that because of the completely different message management involved, most mail clients can’t switch an account from one type to the other. If you want to switch, you need to delete (or disable) the old account configuration in your mail program and add (or re-enable) the new one.
Comments
[...] For more information on updating your mail application, visit our guide. [...]
ActionNet Email Upgrade « PEAK Internet
November 19th, 2009
I’m using Windows Mail running under Vista Home Premium, do I have to do any of this? I will soon be setting up a new PC using Windows 7. I’m not sure what the email program will be, am assuming it will have Windows Mail available also. If not, what do I do?
Gary Varner
November 30th, 2009
Gary,
For your current system, you will, indeed, need to make the username change to your email client. You can either do this now (the server will accept the full email address as username at this time) or when the login/password prompt appears, stating that your login has failed, after the migration takes place.
As far as Windows 7, it has apparently been released without a built-in mail client (like Outlook Express and Windows Mail) like the many versions that came before it.
You do, however, have the option to download “Windows Live Mail” or an alternate, third-party email client. There should be a link in Windows 7 to download various bits of “Windows Live” services. The email client would be your focus here.
Alternatively, you can download Windows Live Mail from the following location:
http://download.live.com/wlmail
Another alternative to Windows Live Mail would be an email client developed by another company. One example of this would be the Mozilla Thunderbird email client, available here:
http://www.mozilla.com/thunderbird/
admin
December 1st, 2009
The instructions don’t seem to work. Will there be an update posted that works? Also, it is confusing to read this: In these guides, please substitute “vmail.peak.org” server addresses for “mail.actionnet.net” and then in all the examples given for Outlook, it is “vmail01.peak.org”.
Our e-mail has not worked since noon, and we can’t fix it following these instructions. Also, my Blackberry no longer can receive any of my e-mails – and since I don’t know what the new server name is, I can’t fix that either.
Any chance there will be some help posted soon? thanks
Gina Tapp
December 2nd, 2009
Gina,
We have re-worded our comment about vmail01.peak.org and mail.actionnet.net to hopefully make the instructions a little clearer.
In the screenshots that are guiding you, all of the examples have an image that states a server name of “vmail01.peak.org.” This is NOT the server entry you want to use, but an example.
In these screenshots, you should substitute mail.actionnet.net each time you see vmail01.peak.org
In your email settings, your incoming and outgoing mail server will be: mail.actionnet.net
If you, or anyone reading these comments continue to have issues with your email, please feel free to call us, and we can walk you through the proper settings in your mail client. We are available 24/7 at 1-800-731-4871.
admin
December 3rd, 2009