Technical Support

New features and functionality announced for your Clear Access modem

About a year ago PEAK made the decision to make modems from Clear Access its primary customer premised equipment (CPE) for DSL customers.  This decision was made because Clear Access provided a higher quality device that offered the promise of added value through expanded services for customers.  Over the past year some of these features ...

New Spam Filtering System

Ready for a spam blocking upgrade?  I’m happy to announce that PEAK will soon be upgrading to the Red Condor Spam Filtering service starting in February.  Red Condor offers a set of different features and a sleek new interface that should make navigating your spam console easier. Red Condor also offers better filtering abilities than the ...

Oregon’s New Area Code

As the countdown draws closer, we wanted to give one more mention of the new Oregon area code that is set to be introduced on January 10th. The new area code, 458, is set to augment the entire 541 area code that is already in place in southern, mid, and eastern Oregon. The addition of ...

ActionNet Email Upgrade

To Actionnet.net email users - (setting changes and actions involved in this migration only affect actionnet.net users and not other current PEAK administered email domains) Thank you for your continued patronage as a PEAK Internet customer. As part of an ongoing effort to provide quality services for customers, PEAK will be upgrading the email system that is ...

Advanced Security Settings for PEAK Email

*The username must have “@actionnet.net” as part of the username. If you want to connect to the mail server in a more secure manner, using TLS or SSL, then use zmail01.peak.org for IMAP, POP, and SMTP servers so that the security certificate will be properly identified by the mail server. It is recommended (if you are ...

Dialup Change Over Instructions

As 2009 winds down, I wanted to give one more mention of the new Oregon area code that is set to be introduced in 2010. The new area code, 458, is set to augment the 541 area code that is already in place for the mid, southern, and eastern portions of Oregon.  What does this ...

Tech Support – Wireless Router

A wireless router is used to access the Internet or a computer network without the need for a cabled connection.  You can be in any room in your house and be connected to the Internet wirelessly.  The wireless router is a great thing; however it can allow you to enter into a world of problems.  ...

“Phishing” Avoid Getting Fried

You’ve probably heard about identity theft – when people steal personal information to use for illegal purposes.  It was once thought that this form of fraudulent activity was limited to lost credit cards or thieves obtaining old bank statements from the garbage.  However, this threat has evolved and is now an even greater danger in ...

Internet Terms You Just Gotta Know

Can you pick the true definition for the following terms? Widgets: A holder for a buggy whip, OR an element of a graphical user interface (GUI) that displays information or provides a specific way for a user to interact with the operating system and application. A bit of code that executes commands, kinda like a very ...

The PEAK Advanced Technical Support Service

Again this month I have updates on the latest developments we have for all of our customers at PEAK Internet. At the beginning of June we will be launching our new fee-based remote helpdesk service, aptly named PEAK Advanced Support. This service is intended to further reach out and help customers with their computer issues ...
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About Me

logoPEAK Internet is a full-service Internet provider, dedicated to delivering fast, reliable and inexpensive connectivity while providing the best technical support. Based out of Corvallis, Oregon PEAK was one of the first ISPs to bring DSL access to the Mid-Willamette Valley and Central Coast, and it continues to lead the way in making new access ...